Human-to-human summary
- Spam: We probably hate spam even more than you do, so we won’t spam you; we only email you if you join our list, and we keep sales messages to a minimum; of course you can unsubscribe at any time.
- Trusted third parties: We only share your details with trusted third parties (such as our email marketing provider MailChimp) and we only do this if required to run the business; we will never sell your email address or other personal details.
- Payments: We use third party payment providers (for example, PayPal and MYOB) to sell our products, services, programs and events. We don’t hold credit card information.
- Cookies: This website uses cookies to keep it functioning correctly. We don’t track your individual browsing behaviour; and we only review aggregate browsing behaviour to improve the performance of the Site.
Full legal and official version of the Privacy Policy
By using livepresent.com.au (the “Site”) you consent to the Privacy Policy outlined below.
Overview
This Privacy Policy will help you understand the personal information we collect through the Site, and how we use that information. Personal information is data that identifies you and/or your contact details.
Information we collect
We only collect personal information you voluntarily provide, which may include:
- Your email address—so we can send you the information and updates you have requested.
- Your name and picture—so we can communicate human to human.
- Address details—only when required to issue invoices and process your payments.
- Phone number—only when we need to follow-up via SMS (such as an event booking or order) or to chat.
- Payment details—this information is not held by us, but by third party payment providers including PayPal and MYOB.
We only share your information with trusted third parties who help us provide emails to you or process orders, such as our email marketing provider MailChimp, and payment processors. These trusted third parties agree to keep your information confidential. We will never share your personal information with unrelated third parties. We will never ask you for personal information over the telephone.
Activity
We may record information relating to your use of the Site, such as the searches you undertake, the pages you view, your browser type, IP address, requested URL, referring URL, and timestamp information. We use this type of data to manage the Site and use aggregated information to analyse “average” user behaviour to improve performance of the Site, so we can help you better.
Cookies
Like other commercial websites, when you visit the Site we may send “cookies” (sorry, not the edible kind) to your computer’s hard drive in order to uniquely identify your browser and improve your visitor experience. We may use both session cookies (which expire once you close your browser) and persistent cookies (which stay on your computer until you delete them). You have the ability to accept or decline cookies using your web browser settings. If you choose to disable cookies, some areas of the Site may not work properly.
Third party links
The Site may contain links to third party websites. We are not responsible for the privacy policies or practices of third parties.
Security
We do our best to implement security measures to protect your personal information from unauthorised access, misuse, or disclosure. However, no exchange of data over the Internet can be guaranteed as 100% secure. You acknowledge that the personal information you voluntarily share could be accessed or tampered with by a third party. You agree that we are not responsible for any intercepted information shared through our Site without our knowledge or permission. Thus, you release us from any and all claims arising out of or related to the use of such intercepted information in any unauthorised manner.
Social media
Be aware that if you submit or post comments, images, recordings or other personal content for public display on social media, that information may be available for anyone in the world to read/view/comment on. We are not responsible to you for the information handling practices of social media and encourage you to read the separate privacy policies published by each social media organisation.
Accessing your personal information
You may access and update your personal information and privacy preferences by contacting us via email. Please do not send credit card information by email.
We may refuse you access in circumstances where:
- the information may relate to existing or anticipated legal proceedings
- we are required or authorised by law
- the request is regarded as frivolous or vexatious
Changes to this policy
You acknowledge and agree that it is your responsibility to review this Site and this Policy periodically and to be aware of any modifications. We will post any changes on this page.
Updated: June 2021