Prefer to listen to the blog? You can do that here:It's fair to say that by being quiet since the start of the year, I've broken most rules of communication and Social Media, including my own. Except … [Read more...] about Authenticity
healthy conversations
Disagreeing – With Awareness
Prefer to listen to the blog? You can do that here:When the pandemic hit in 2020, we knew it was a significant global challenge. Unsettling and full of unknowns. We quickly realised it would take … [Read more...] about Disagreeing – With Awareness
The Front Line Squeeze
Prefer to listen to the blog? You can do that here:Are you finding it challenging to be a customer? When you've called with a product or service query and the person you speak to struggles to find … [Read more...] about The Front Line Squeeze
Breaking the Silence
Prefer to listen to the blog? You can do that here:It’s been longer than I planned since I last wrote. So, I’m back briefly now, to break that silence.When I wrote my last blog, I had no idea about … [Read more...] about Breaking the Silence